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Question&Answer
日本語

Factory Tour (Saitama Branch)

1.Self-Guided Tour

Tour Location Please contact following address by phone (Japanese only).
190-22,Kitabukuro-cho 1-chome,Omiya-ku,Saitama, 330-0835
Japan mint, Saitama branch, General Affairs Dept.
TEL : 048-645-5899 (Available on Weekdays: 9:00 am – 12:00 p.m., 12:45 p.m. – 5:00 p.m.)
Tour Days Monday – Friday
※Tours will be closed on the following days:
・The third Wednesday of every month
・National Holidays
・New Year Holidays
※The tour will be closed without prior notification due to unexpected circumstances.
※Please refer here for more information about business days for our museum, factory tour and mint shop.
Tour Times 9:00 am to 4:30 pm
(Please enter the Museum before 4:00 p.m.)
※You can freely visit from tour passage directly connected to the Museum.
※The tour will be closed without prior notification due to unexpected circumstances.
※Factory operations are briefly closed from noon to 12:45 p.m.
Application Process 【Up to 19 people per group】
No reservations are necessary.

【More than 20 people per group or people from the tour buses】
Advance reservations are required since the number of visitors and the parking space are limited.
※Reservations are accepted two months before the tour date. (If the day falls on Saturday, Sunday, national holidays and new year holidays, it will be the preceding business day.)

≪Make a Reservation by Call≫
Tour Desk: Tel.048-645-5899 (Japanese only)
(Available on Weekdays: 9:00 am – 12:00 p.m., 12:45 p.m. – 5:00 p.m.)

≪Start time≫
①9:00 a.m.  ②10:30 a.m. ③ 1:00 p.m.  ④2:30 p.m.
Admission Fee Free
Barrier-Free Information
  • Rental wheelchairs are available at the reception in the Museum. If anyone in your group uses a wheelchair, please contact us in advance.
  • Japan Mint welcome Assistance Dogs.
  • Writing board for communication is available.
  • Accessible bathroom at the Museum is equipped with ostomate restroom, baby bed (diaper changing station), baby chair, and potty-seat.
  • Baby Nursing Room is available at the Museum.
  • AED is available at the Museum.

2.Guided Tour

Tour Days Monday – Friday
(excluding the 3rd Wednesday of closing date, temporary closing date, national holidays and new year holidays)
※The tour will be closed without prior notification due to unexpected circumstances.
Tour Times ≪Start time≫
①9:30 a.m.  ②10:30 a.m. ③ 1:30 p.m.  ④2:00 p.m.

≪Required time≫
Approximately 90 minutes
Tour Size A maximum of 50 people per tour
Application Process for Making a Reservation Guided tours are available only with advance reservations.
Please contact following address by phone (Japanese only) or by E-mail (either English or Japanese). Our telephone reception will start at 9:00 a.m. in week days.
TEL : 048-645-5899
E-mail : t-pub@mint.go.jp

≪Start date ≫
※ Reservations are accepted from the two months before the tour date.
If the day falls on Saturday, Sunday, national holidays and new year holidays, it will be the preceding business day.
※ Visitors can make a reservation on a first-come, first-served basis.
Process for Joining the Tour You will be requested to bring your reservation sheet Japan Mint sent.
Tour Program
(1) Watching a short movie “Introduction about Japan Mint” (Japanese, English, Chinese and Korean available)
(2) Coin and Decoration factory tour through the tour passage
(3) Museum tour

※ Factory Tour (Production Facilities of Proof Coin and Orders) Remarks : English tour is partly available.
Admission Fee Free

Announcement

Tour Visitors Policy

  • If you have cold like symptoms or are not feeling well, please refrain from visiting the Mint.
  • It is up to the individual to decide whether to wear a mask. Also, it is an individual decision to wear a mask for the Mint’s staff.
  • Visitors are kindly requested to write your “name” and “country” at the reception.
Note

  • Visitors are kindly requested to be quiet on the tour passage.
    Please do not disturb other participants such as running, making noise and tapping on the window.
    ※ Japan Mint would like to receive the guidance and cooperation of accompanying person.
  • Please refrain from using smartphones or mobile phones for talking.
  • During the tour, audio and video recording are strictly prohibited.
  • Drinking and eating are prohibited on the tour passage. When visitors stay hydrated, they can drink it on the 1st floor at the lobby of the Museum.
  • There is a restroom at the Museum, but no restroom at the factory.
  • No admission for those who are drunk.
  • Pets are not allowed. Japan Mint welcome assistance dogs (Guide Dog, Hearing Dog and Mobility Service Dog) for persons with physical disabilities.
  • If you do not follow the instructions, explanations and signs by the staff, the Mint reserves the right to deny access to you.
  • If you are late for your booked tour, the tour time will be shortened. If you join the guided tour with other visitors, you will be able to join later.
  • Visitors who join the guided tour are requested to bring their reservation sheets. If you forget the reservation sheets, Japan Mint would like to verify you driver’s license or insurance card.
  • Elementary school students and younger must be accompanied by a guardian.
  • The reserved tour buses are requested to make start-stop system work.

Access

〇Address
190-22,Kitabukuro-cho 1-chome,Omiya-ku,
Saitama 330-0835

〇Train
12 minutes on foot from Saitama-Shintoshin station east exit of JR Utsunomiya Line・Takasaki Line・Keihin Tohoku Line

〇Bus
3 minutes on foot from Saitama-Shintoshin Bus Terminal of Tobu Bus.

〇Parking lot
There is no parking space available. Visitors are recommended to use public transportation.
※ Only for visitors having difficulty in walking, Japan Mint provide parking. However, please contact us in advance since the parking lot is limited.
※ Parking lot for bicycles is located in front of the entrance of the Museum.

〇TEL (Japanese only)
048-645-5899
(Available on Weekdays excluding Holidays)

Please enter from the entrance of the Museum.
saitama map

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